Help & FAQs

1. It looks like it was newly built. Can I trust this site?

We are part of an industrial and trading company that has been established for 12 years. We specialize in the production and sale of baby products, pregnancy care, children's toys, and children's clothing.

This website focuses on selling mother and baby products and children's clothing, providing a one-stop shopping experience for moms and dads. We started operating in October 2022. The products are gradually being listed.

We set PayPal as the payment method. If you don't receive your order or if the goods are not correct, you can get a 100% refund from PayPal.

2. It looks like it was newly built. Can I trust this site?

We are part of an industrial and trading company that has been established for 12 years. We specialize in the production and sale of baby products, pregnancy care, children's toys, and children's clothing.

This website focuses on selling mother and baby products and children's clothing, providing a one-stop shopping experience for moms and dads. We started operating in October 2022. The products are gradually being listed.

We set PayPal as the payment method. If you don't receive your order or if the goods are not correct, you can get a 100% refund from PayPal.

1. When will I receive my order ?

For different countries, the shipping time is 3-30 days, please click here to get an estimated delivery time.

2. How do I change my order?

Please contact us via email or through IM apps if you need to change or cancel your order. Please be advised that some orders are shipped very soon after placement, and it may not always be possible to cancel or change your order.

3.I just received my order but it is missing some items. What do I do now?

Please contact us via email or through IM apps. Once verified, you will be sent the missing items.

Please refer to our Returns Policy page.

1. What is the warranty on your products ?

Please refer to our Terms and Conditions - Product Guarantee page.

1. I want to have a wholesale purchase, what can I do ?

Please refer to our Wholesale and Distribution page.